Send abuse to complaints@osrv.io

Q: Is your hosting resistant to complaints?
A: No, our hosting service isn’t complaints resistant.

Q: How do you attitude to complaints on Virtual Hosting? How long can you tolerate a complaint for this type of hosting.
A: Complaints of any kind on a virtual hosting is strictly prohibited. In the case of receive the first complaint, the hosting will be blocked. In the case of a critical complaint (Chilporn, CP like, SPAM, Hacking, Phishing and similar) account will be canceled.

Q: Can I host video websites and adult websites on your virtual hosting?
A: Due to the fact that these theme of websites generate a large number of complaints that are not allowed on virtual hosting, we recommend host such websites on a dedicated IP, that is VPS and dedicated servers. The rules of our hosting you can find on the link https://amhost.net/rules/

Q: To my dedicated server came a complaint from Roskomnadzor. What action should I take?
A: These complaints usually have informational nature, that is report that your domain (and possibly IP-address) is blocked for users in the Russian Federation. If this fact does not bother you, then you are not required to take any action, if the audience of the Russian Federation is important to you, you should contact the Roskomnadzor to resolve the issue, then unsubscribe in ticket of the results.

Q: If the copyright holder will send the complaint, you will block website, or not? Do you forwarding the complaint to the customer?
A: When we receiving complaint, we are making a ticket and notifies the client to all contacts listed in the client profile that we received complaint to his server. If the website located on Virtual Hosting, the account will be blocked, because on virtual hosting complaint inadmissible. If a complaint comes to VPS or dedicated server, it is usually given 24 hours to resolve the issue.